Privacy Policy

This policy explains how buy.com.ng collects, uses, stores, and protects personal information when you use our marketplace.

1. Information we collect

We collect account details, contact information, delivery addresses, order and transaction records, product interactions, and communications sent to support. Vendors may receive the customer information needed to fulfil their orders.

2. How we use information

We use information to create and secure accounts, process orders and payments, arrange delivery or pickup, provide support, prevent fraud, improve the marketplace, and meet legal obligations.

3. Payments

Payments are handled by the payment provider selected during checkout. We do not store full card details or payment credentials on buy.com.ng.

4. Sharing information

We share only what is necessary with vendors, delivery partners, payment providers, technology providers, and authorities where required by law. We do not sell personal information.

5. Cookies and analytics

We may use cookies and similar technologies to keep the site working, remember preferences, understand usage, and protect the platform. Browser settings may allow you to control cookies.

6. Security and retention

We apply reasonable safeguards to protect information and keep records only as long as needed for the purposes described here, including legal, tax, fraud-prevention, and dispute-resolution needs.

7. Your choices

You may update your account details and saved addresses in your account workspace. For privacy requests or questions, contact support through the Help page.

8. Policy updates

We may update this policy as our services change. The latest version will always be available on this page.