Terms & Conditions

These terms govern your use of buy.com.ng, including purchases, vendor stores, affiliate links, and related marketplace services. By using the platform, you agree to them.

1. Marketplace

buy.com.ng connects customers with independent vendors. Vendors are responsible for their listings, stock, fulfilment, and customer service.

2. Accounts

Keep your account information accurate and your sign-in details secure. You are responsible for activity on your account. Fraudulent or unlawful use may result in suspension.

3. Orders and payment

Prices, delivery fees, availability, and payment options are shown before checkout. Orders remain subject to stock and payment verification. Payment credentials are handled by the selected payment provider.

4. Delivery and pickup

Delivery fees, pickup availability, and fulfilment estimates may differ by vendor. For multi-vendor orders, each vendor may have a separate delivery or pickup arrangement.

5. Cancellations and refunds

Unpaid orders may be cancelled where available. Paid-order cancellation, returns, and refund requests are reviewed by the vendor and, where needed, buy.com.ng support. Refunds are not automatic.

6. Vendors and affiliates

Vendors must provide lawful, accurate listings and fulfil accepted orders promptly. Affiliate rewards apply only to valid completed orders. Deceptive promotion, self-referrals, or artificial traffic may result in suspended access or reversed commissions.

7. Acceptable use

Do not misuse the platform, interfere with its security, attempt unauthorised access, or use the service for unlawful purposes.

8. Changes and contact

We may update terms as the platform evolves. Continued use means you accept the revised terms. For help, visit the Help page.